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Windows® XP SP3 or later, Windows Vista®, Windows 7 or Windows 8.100 MB of free hard disk space for typical installation.Screen resolution of 1024x768 or greater.Intel® compatible 1 GHz or higher processor.

#BLACKBERRY DESKTOP MANAGER 5.0 1 DOWNLOAD SOFTWARE#

BlackBerry Device Software 4.2 and up, excluding BlackBerry 10.

Third-party programs will NOT be affected by this operation.

Reset to Factory Defaults - Application data will be removed and so are IT Policies.

This option removes all BlackBerry application data (emails, address book entries, calendar events, etc.), and allows the deletion of User Installed Applications and the content of the Media Card.

Wipe Handheld - The Wipe Handheld option is performed directly on the BlackBerry smartphone (see Article 238).

The factory reset performs much like the Wipe Handheld option from the BlackBerry smartphone, with some minor differences. Stepping through the folders individually helps eliminate spelling mistakes and guarantees the folder is present. Note: Pressing the Tab key repeatedly also cycles through commands in alphabetical order.

#BLACKBERRY DESKTOP MANAGER 5.0 1 DOWNLOAD FULL#

Note: A shortcut may be used to avoid typing out the full string.įor a Mac, enter the first 3 letters of a specific folder, then press the Tab key: cd /App will result in cd /Applications appearing on-screen.įor a PC, first type cd \ pro followed by the Tab key until it reads cd "C:\Program Files".

Select the PIN number of the BlackBerry smartphone user from Manage users and choose Delete all device data and disabled device.

Click Save, then click the new IT policy name.

Under BlackBerry solution management, expand Policy.

Log into the BlackBerry Administration Service with an account that can create or edit IT policies.įor example, Enterprise Administrator or Security Administrator roles.

Right-click on the BlackBerry smartphone user and select Erase Data and Disable Handheld.

Assign the IT policy to a BlackBerry smartphone user.

Set the Reset to Factory Defaults on Wipe drop-down list to True.

Select the appropriate IT policy or create a new one and click Properties.

bbdm -password 12345 resettofactory" (where 12345 is the BlackBerry smartphone password).

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Note: If the smartphone has a password enabled, that password must be specified within the command line. Type cd /Applications/BlackBerry\ Desktop\ Software.app/Contents/MacOS/ and press Enter.On the computer, click on Go > Applications > Utilities > Terminal.Close the BlackBerry Desktop Software if it is open.Type cd C:\Program Files (x86)\Common Files\Research In Motion\Apploader and press Enter.įor BlackBerry Desktop Software 2.4 for Mac:.Note: For Windows Vista and 7, right-click and select Run As Administrator.On 64-bit Windows XP, Windows Vista, and Windows 7: Type loader.exe /resettofactory and press Enter.Type cd C:\Program Files\Common Files\Research In Motion\Apploader and press Enter.Note: Windows Vista and 7, right-click and select Run As Administrator.On the computer, click Start > Programs > Accessories > Command Prompt.On 32-bit Windows XP, Windows Vista, and Windows 7: To perform this task, please refer to Article 27739.įor BlackBerry Desktop Manager 4.7 to 5.0.1 and BlackBerry Desktop Software 6.0 These versions of BlackBerry Desktop Software have built-in functionality to perform a reset to factory defaults. You can perform a backup of the BlackBerry smartphone using Article 12487.įor BlackBerry Desktop Software 6.1 to 7.1 Warning: It is recommended to backup all BlackBerry smartphone data prior to performing a reset to factory defaults to ensure the data is not permanently lost.

In addition, an applied BlackBerry ID will be removed, allowing the use of another. Resetting the BlackBerry smartphone to factory defaults will erase all data from the BlackBerry smartphone (including built-in storage) along with any IT policies sent from a BlackBerry Enterprise Server.